Some pieces are one of a kind.
For these, the item shown in the photos is exactly what you will receive.

Other pieces are made from the same type of natural mineral.
In these cases, your piece will be selected and assembled from similar stones with matching character and structure.

No two will be identical — but they will always remain true to the original piece.

It means the piece shown is the only one.
You will receive the exact item in the photos — with its specific shape, structure, and natural details.

In some cases, yes.
If you have a specific idea or would like a piece using one of our existing settings (rings, necklaces, or earrings), feel free to reach out to us.
If it is within our capabilities, we will do our best to create something for you.

We work with a range of materials.

Brass may develop a warmer tone over time.
Sterling silver may naturally oxidise.

Some pieces are finished with gold, palladium, or black rhodium plating.
With time and wear, these surfaces may soften, revealing the material beneath.

These changes are not flaws,
but part of how materials evolve.

We use materials such as sterling silver,
surgical steel, and titanium where possible.

Many pieces are also plated, which can help reduce direct contact with the base material.

Titanium is used especially for earrings, and is known for its stability and biocompatibility.

However, sensitivity varies from person to person. If you have known sensitivities, we recommend choosing pieces made with these materials.

Our pieces are made to order using natural minerals sourced from different regions.

Production is handled through our workshop in China, allowing us to stay close to sourcing and work directly with materials at their origin.

This approach helps us balance natural uniqueness with considered pricing.

Orders are processed within 1–3 business days.

Delivery times vary by location, typically between 6–12 business days, with some regions taking slightly longer.

For full details on shipping rates and delivery times, please refer to our Shipping Policy.

No. We ship on a Delivered Duty Paid (DDP) basis, which means all duties and taxes are included.

For more details, please refer to our Shipping Policy.

Yes. We offer a 14-day return policy
from the date of delivery.

Items must be returned in their original condition.

For full details and instructions,
please refer to our Returns & Refunds Policy.

We do not offer direct exchanges.

If you would like a different item, please return your original purchase for a refund and place a new order.

If you need further assistance, feel free to contact us at contact@oryssia.com

We’re always happy to help.